Data Privacy & Protection
1. Scope of Services
The company provides intermediary services to help clients obtain the “Chancenkarte” and offers recruitment services to assist them in finding employment.
This includes facilitating the application process for the “Chancenkarte” and providing support and resources for finding suitable opportunities, depending on which service has been booked.
Clients are required to adhere to the terms and conditions, which outline the responsibilities of both the company and the clients, including payment terms, confidentiality agreements, and termination policies.
The company’s goal is to help clients navigate the process of obtaining the “Chancenkarte” and finding employment, providing valuable assistance and guidance throughout the process.
2. Acceptance of Terms
Upon booking a service with us, clients automatically accept and agree to abide by our Terms of Service. This acceptance signifies their understanding and agreement with all outlined conditions, policies, and obligations.
It is essential that clients review these terms thoroughly to ensure they are fully aware of their rights and responsibilities.
3. Client Responsibilities
Clients are expected to provide all necessary information and grant access required for the services to be effectively rendered.
This includes timely submission of relevant documents, responsive communication, and cooperation throughout the service period to ensure a smooth and efficient process.
It is essential that clients review these terms thoroughly to ensure they are fully aware of their rights and responsibilities.
4. Service Fees:
While our service fees are still being finalized, we prioritize ensuring a swift and efficient “Chancenkarte” application process for our clients. In the unfortunate event that your application is ultimately denied by the immigration center, we are committed to providing a full refund (100%) of any service fees paid. This, of course, is subject to the terms and conditions outlined in our agreement under Clause 3.
However, please note that the final decision and timeline depend on the responsible immigration center, over which we have no control. While we cannot guarantee a specific timeline, we promise to keep you informed throughout the process.
5. Cancellation and Refund Policy:
Furthermore, you have the right to revoke the contract within 14 days of accepting the conditions and receive a (100%) refund without giving any reason.
We reserve the right to cancel the contract as mentioned in clause 3 if we see any violation in any form towards our company. Should unforeseen delays arise in obtaining required documents, we kindly request that you promptly notify your designated contact person to ensure a seamless processing timeline.
In the event of a final rejection of your application by the competent immigration authority, we are committed to a full refund of the service fee (100%) of our service fee with the inclusion of clause 3.
6. Intellectual Property:
The content on this website, including text, logos, and other elements (the “Content”) belongs to [Talent Support] or its licensors. You can access and use the Content only to evaluate our Chancenkarte services. Any unauthorized use, like copying, modifying, distributing, or sharing the Content without our written permission is strictly prohibited.
If you submit any information, comments, suggestions, or other materials (“User Content”) to our website, you grant [Talent Support] a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate such User Content for any purpose, including marketing and promotions. You represent and warrant that you own all rights to the User Content submitted and that it doesn’t infringe on the intellectual property rights of any third party.
In Future our website may contain links to third-party websites. These links are provided for your convenience only and do not constitute our endorsement of the content on those sites. We are not responsible for the content or practices of any linked websites.
We reserve the right to modify these intellectual property terms at any time. Your continued use of this website following any such modifications constitutes your acceptance of the revised terms.
Use of the Graphics on the Talent Support website:
https://www.pexels.com/
7. Confidentiality:
Except as otherwise expressly permitted in this Agreement, the client shall not disclose or use in any manner, directly or indirectly, any confidential information either during the term of this Agreement or at any time thereafter, except as required to perform the services or with the client’s prior written consent.
All confidential information disclosed to the client by the service provider (i) is and shall remain the sole and exclusive property of the service provider, and (ii) is disclosed or permitted to be acquired by the client solely in reliance on the terms and conditions of this Agreement to maintain the confidential information in confidence and not to use or disclose the confidential information to any other person.
Except as expressly provided herein, this Agreement does not confer any right, license, ownership, or other interest in or title to the confidential information to the client.
8. Liability:
We are responsible for the content we publish on these pages according to German law (Section 7 Paragraph 1 TMG). However, Sections 8 to 10 TMG clarify that we, as a service provider, are not obligated to constantly monitor third-party information transmitted or stored on our platform, nor are we required to proactively search for signs of illegal activity.
This does not relieve us of our responsibility to remove or block access to information that violates the law. We are still liable for such content, but only after we become aware of a specific legal violation.
If such violations come to our attention, we will remove the content immediately.
9. Governing Law:
The terms of this agreement and the rights of the parties involved shall be governed exclusively by the laws of Munich, Germany.
Regarding EU dispute settlement, the European Commission provides a platform for online dispute resolution (OS): http://ec.europa.eu/consumers/odr.
Our email address can be found in the legal notice above. Please note that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Your rights as a data subject
You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of inaccurate personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, provided that you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact a supervisory authority at any time with a complaint, for example the competent supervisory authority in the federal state in which you live or the authority responsible for us as the controller.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html .
Collection of general information when visiting our website
Type and purpose of processing:
When you access our website, i.e. if you do not register or otherwise provide information, information of a general nature is automatically recorded. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar.
They are processed in particular for the following purposes:
Ensuring a smooth connection to the website,
Ensuring smooth use of our website,
Evaluation of system security and stability as well as
to optimize our website.
We do not use your data to draw conclusions about you personally. We may statistically evaluate information of this kind anonymously in order to optimize our website and the technology behind it.
Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipient:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.
If the data is stored in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the users’ IP addresses are anonymized so that it is no longer possible to assign the calling client.
Provision required or necessary:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.
Cookies that are not technically necessary:
Furthermore, we use cookies to better tailor the offering on our website to the interests of our visitors or to generally improve it based on statistical evaluations.
To find out which providers set cookies, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Legal basis:
The legal basis for this processing is your consent, Art. 6 (1) (a) GDPR.
Recipient:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Third country transfer:
For information on this, please refer to the lists of the individual display, tracking, remarketing and web analysis providers.
Provision required or necessary:
Of course, you can also view our website without cookies. Web browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings in your browser (see Revocation of Consent).
Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Revocation of consent:
You can revoke your consent at any time using our cookie consent tool.
Profiling:
To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.
Newsletter
Type and purpose of processing:
In order to deliver our newsletter, we collect personal data that is transmitted to us via an input mask.
We require a valid email address for effective registration. To verify that registration is actually made by the owner of an email address, we use the “double opt-in” procedure. To do this, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the response requested here. No further data is collected.
Legal basis:
Based on your express consent (Art. 6 Para. 1 lit. a GDPR), we will regularly send you our newsletter or similar information by e-mail to the e-mail address you provided.
You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this data protection notice.
Recipient:
Recipients of the data may be contract processors.
Storage period:
In this context, the data will only be processed as long as the corresponding consent is given. After that, it will be deleted.
Provision required or necessary:
The provision of your personal data is voluntary and solely based on your consent. Unfortunately, we cannot send you our newsletter without your consent.
Revocation of consent:
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You can unsubscribe using the link included in every email or by contacting the data protection officer or the person responsible for data protection listed below.
contact form
Type and purpose of processing:
The data you enter will be saved for the purpose of communicating with you individually. For this purpose, you must provide a valid email address and your name. This is used to assign the request and then answer it. Providing further data is optional.
Legal basis:
The data entered into the contact form is processed on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).
Recipient:
Recipients of the data may be contract processors.
Storage period:
Data will be deleted no later than 6 months after the request has been processed.
If a contractual relationship is established, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and will delete your data after these periods have expired.
Provision required or necessary:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.
Use of Google Analytics
If you have given your consent, Google Analytics is used on this website, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de .
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
The data we send and which is linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
Revocation of consent:
You can prevent tracking by Google Analytics on our website by clicking this link . This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future, as long as the cookie remains installed in your browser.
You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics .
Use of Google Maps
We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.
You can find more information about data processing by Google in the Google privacy policy: https://policies.google.com/privacy . There you can also change your personal data protection settings in the data protection center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: https://www.dataliberation.org
When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is assigned directly to your account.
If you do not want to be assigned to your Google profile, you must log out of Google before activating the button. Google saves your data as user profiles and uses them for the purposes of advertising, market research and/or needs-based design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
Revocation of consent:
The provider does not currently offer any option for a simple opt-out or for blocking data transfer. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
Embedded YouTube videos
We embed YouTube videos on our website. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plug-in, a connection is established to YouTube servers. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider uses cookies that collect information about user behavior.
Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policy. There you will also find further information on your rights and setting options for protecting your privacy ( https://policies.google.com/privacy ).
Revocation of consent:
The provider does not currently offer any option for a simple opt-out or for blocking data transfer. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
Google AdWords
Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The cookie for conversion tracking is placed when a user clicks on an ad placed by Google.
If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
For more information about data processing by Google, please see the Google privacy policy: https://policies.google.com/privacy . There you can also change your personal data protection settings in the data protection center.
Revocation of consent:
The provider does not currently offer any option for a simple opt-out or for blocking data transfer. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
Use of Google Remarketing
This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).
The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously viewed on websites that use the Google remarketing function.
For more information about data processing by Google, please see the Google privacy policy: https://policies.google.com/privacy . There you can also change your personal data protection settings in the data protection center.
Revocation of consent:
The provider does not currently offer any option for a simple opt-out or for blocking data transfer. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.
Information about your right of objection according to Art. 21 GDPR
Case-specific right of objection
You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) (f) GDPR (data processing on the basis of a balance of interests), for reasons arising from your particular situation; this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
Recipient of an objection
Talent Support
Urban Kress
Hornstr. 14
80797 Munich
+49 1522 6018076
urban@it-interim-recruiter.de
Changes to our privacy policy
We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
Questions to the Data Protection Officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
Talent Support
Urban Kress
Hornstr. 14
80797 Munich
+49 1522 6018076
urban@it-interim-recruiter.de
The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30).
